Privacy Policy

Welcome to Fragments ("we," "us," or "Fragments"). We provide competitive intelligence tools to our users ("you"). To provide our Services, we need to collect certain personal data when you use our platform ("Platform") available at fragments.ai ("Website") collectively referred to as our "Services." This Privacy Policy is designed to inform you about how we collect and use your data. Please read this Privacy Policy alongside our Terms of Service.

Unless otherwise defined in this Privacy Policy, terms used have the same meaning as in the Terms of Use.

This Privacy Policy may be updated to comply with changing legislation, so please review it periodically. The most recent version can always be found on our Website. If significant changes occur, we will strive to notify you beforehand. By continuing to access or use our Services after any changes take effect, you agree to be bound by the revised terms. If you do not agree to the new terms, please discontinue using our Services.

The Privacy Policy only covers data processing carried out by Fragments. The Privacy Policy does not address the practices of other parties, and we are not responsible for their privacy practices.

Data Collection

We may collect the following types of information about you:

Personal Identifiable Information (PII): This includes data like your first and second names, email address, professional experience, and any other PII voluntarily provided by you when using our Services.

Technical Information: We and/or our authorized external service providers may automatically collect technical data when you interact with our Services. This data may include the URL of the Website visited before using our Service, the time and date of user visits, IP address, browser name and type, device type, time spent on the Service, and other similar technical information. While technical data may be used for analytics and improving our Services, we never use it to identify you as an individual.

Cookies: Our Services use cookies to enhance your experience and personalize your settings. Cookies are small pieces of data stored on your device that remember your preferences and actions on our Website. Additionally, we use cookies for analytics and to communicate with you about our Services. You can change your cookie preferences in your browser settings.

Data Usage and Sharing

We process your PII to provide our Services, improve user experience, communicate with you, and prevent fraud. We only share your PII within Fragments and with our employees, contractors, and affiliated organizations who need the information for processing on our behalf or to provide the Services. We may share your data with external service providers for specific purposes, and such sharing complies with all applicable laws and regulations.

Data Transfer

While our primary data processing occurs within the European Union, our Services are governed by U.S. laws and are intended for residents of the United States. If you are a European resident using our Services, you acknowledge that your data may be transmitted outside the European Economic Area, but we take measures to ensure an adequate level of protection.

Storage Period

We store your PII only as long as legally permitted and necessary for the purposes they were collected or required by law.

Data Security

We take reasonable security measures, such as encryption, firewalls, and access rights systems, to protect your data from unauthorized access or alteration. In the event of a security breach affecting your privacy, we will inform you as soon as reasonably possible.

Data Controller and Contact Information

Your data is processed by Fragments ("Fragments", "we", "us" or "our"). If you have any questions, concerns, or inquiries about our Privacy Policy, data management, or exercise of your rights, please contact us at privacy(at)fragments.ai.

California Consumer Privacy Act Notice

If you are a California resident, California Civil Code Section 1798.83 permits you to request information regarding the disclosure of your PII to third parties for their direct marketing purposes. Moreover, you have the right to restrict the sharing of your PII with our affiliates (companies we own or control) and outside companies with whom we do business.

We are aware of your rights afforded to California residents under the California Consumer Privacy Act (the "CCPA"). Even though the CCPA does not apply to us now, we are ready to protect your PII and give you an option to exercise your right under CCPA once it becomes applicable.

To contact us with questions about our rights under California privacy laws, email us at privacy(at)fragments.ai.

Your Rights

You have the right to access the PII we process about you, request erasure, or restrict certain processing. To exercise these rights, free of charge, in writing, please send a letter or email to privacy(at)fragments.ai. We may require confirmation of your identity depending on your request.